Challenges and Solutions in Profitability and Patient Care
New technology, policy changes and the launch of Amazon Pharmacy each marked important milestones for establishing 2021 pharmacy industry trends. For independent pharmacists, innovation is key. How can you stay on top of consumer trends and buying behavior? What tools, products or services can you adopt to effectively compete with Amazon? And why is vertical consolidation of PBMs and health plans having such a negative impact on the industry? What can you do about it?
Jon Copeland, RPh, CEO and president of American Associated Pharmacies (AAP) joins Drug Topics® in this episode of Over the Counter to discuss key pharmacy industry trends, including digital health, the Amazon effect, PBM accountability, and pharmacy cooperatives. Tune in today!